Xero incident
AU: Bills - Some customers are unable to make batch payments
Resolved after 40 minutes, affecting Invoicing, Bills & Quotes, on October 17, 2025.
Our team has resolved the issue impacting AU customers trying to make batch payments in Bills. This was related to a product release which has been rolled back. We apologise for any inconvenience this has caused.
Affected components
Update timeline
- investigating Oct 17, 2025, 02:07 AM UTC
We are aware some Australian customers trying to make batch payments in Bills are experiencing issues. Our team is investigating this with urgency. Status Last Reviewed: 2:06 am UTC
- monitoring Oct 17, 2025, 02:24 AM UTC
Our team has implemented a fix and we are currently monitoring the results. Status Last Reviewed: 2:24 am UTC
- resolved Oct 17, 2025, 02:48 AM UTC
Our team has resolved the issue impacting AU customers trying to make batch payments in Bills. This was related to a product release which has been rolled back. We apologise for any inconvenience this has caused.
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