Xero incident
Global: Fixed Assets - We are aware customers are experiencing errors when accessing Fixed Assets
Resolved after 33 minutes, affecting Fixed Assets, on October 31, 2025.
Our team has resolved the issue impacting customers trying to access Fixed Assets. This was caused by a release which has been rolled back. We apologise for any inconvenience this has caused.
Affected components
Update timeline
- investigating Oct 31, 2025, 01:51 AM UTC
We are aware that some customers are experiencing errors when accessing Fixed Assets. Our team is investigating this with urgency. Status Last Reviewed: 1.50 UTC
- identified Oct 31, 2025, 02:09 AM UTC
We have identified what is causing customers to experience errors when accessing Fixed Assets. This is our top priority and we will update you as soon as we can. Status Last Reviewed: 2.09 UTC
- monitoring Oct 31, 2025, 02:16 AM UTC
Our team has implemented a fix and we are currently monitoring the results. Status Last Reviewed: 2.16 UTC
- resolved Oct 31, 2025, 02:24 AM UTC
Our team has resolved the issue impacting customers trying to access Fixed Assets. This was caused by a release which has been rolled back. We apologise for any inconvenience this has caused.
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