Xero incident

Global: XPM - Some customers are unable to access XPM

Resolved after 17 minutes, affecting Xero Partner Hub, on December 8, 2025.

resolved Dec 08, 2025, 11:03 PM UTC

Our team has resolved the issue impacting customers trying to access XPM. We apologise for any inconvenience this has caused.

Started
Dec 08, 2025, 10:45 PM UTC
Resolved
Dec 08, 2025, 11:03 PM UTC
Duration
17m
Detected by Pingoru
Dec 08, 2025, 10:45 PM UTC

Affected components

Xero Partner Hub

Update timeline

  1. investigating Dec 08, 2025, 10:45 PM UTC

    We are aware some customers trying to access XPM are experiencing errors. Our team is investigating this with urgency.

  2. resolved Dec 08, 2025, 11:03 PM UTC

    Our team has resolved the issue impacting customers trying to access XPM. We apologise for any inconvenience this has caused.

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