Xero incident

Global: Xero - Some users are experiencing errors across Xero

Resolved after 28 minutes, affecting Xero Platform and Settings, on April 7, 2026.

resolved Apr 07, 2026, 09:46 AM UTC

Our team has resolved the issue causing some customers to experience errors across Xero. The issue was related to our recent release which our team has rolled back. We apologise for any inconvenience this has caused.

Started
Apr 07, 2026, 09:17 AM UTC
Resolved
Apr 07, 2026, 09:46 AM UTC
Duration
28m
Detected by Pingoru
Apr 07, 2026, 09:17 AM UTC

Affected components

Xero Platform and Settings

Update timeline

  1. investigating Apr 07, 2026, 09:17 AM UTC

    We are aware some customers are experiencing errors across Xero. Our team is investigating this with urgency.

  2. resolved Apr 07, 2026, 09:46 AM UTC

    Our team has resolved the issue causing some customers to experience errors across Xero. The issue was related to our recent release which our team has rolled back. We apologise for any inconvenience this has caused.

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