Xactus incident

Social Security VerificationX

Major Resolved View vendor source →

Xactus experienced a major incident on April 29, 2026 affecting IRS SSA, lasting 7m. The incident has been resolved; the full update timeline is below.

Started
Apr 29, 2026, 02:53 PM UTC
Resolved
Apr 29, 2026, 03:00 PM UTC
Duration
7m
Detected by Pingoru
Apr 29, 2026, 02:53 PM UTC

Affected components

IRS SSA

Update timeline

  1. investigating Apr 29, 2026, 02:53 PM UTC

    Users of Social Security VerificationX product may observe unexpected service disruption at this time. We are investigating the issue.

  2. resolved Apr 29, 2026, 03:00 PM UTC

    This incident has been resolved. All orders are processing and pending orders have resumed.