Xactus experienced a minor incident on July 24, 2026 affecting Credit - Experian, lasting 58m. The incident has been resolved; the full update timeline is below.
Affected components
Credit - Experian
Update timeline
- investigating Jul 24, 2026, 11:30 AM UTC
We are investigating elevated error rates affecting credit requests to Experian.
- identified Jul 24, 2026, 11:58 AM UTC
Experian has confirmed an issue impacting their service. This is not specific to Xactus.
- monitoring Jul 24, 2026, 12:13 PM UTC
Requests to Experian are beginning to return successfully. We are continuing to monitor for stability.
- resolved Jul 24, 2026, 12:28 PM UTC
This incident has been resolved.