Xactus incident

Experian Undisclosed DebtX Activation Delays

Minor Resolved View vendor source →

Xactus experienced a minor incident on July 8, 2026 affecting Undisclosed DebtX, lasting 2d 3h. The incident has been resolved; the full update timeline is below.

Started
Jul 08, 2026, 02:33 PM UTC
Resolved
Jul 10, 2026, 06:10 PM UTC
Duration
2d 3h
Detected by Pingoru
Jul 08, 2026, 02:33 PM UTC

Affected components

Undisclosed DebtX

Update timeline

  1. identified Jul 08, 2026, 02:33 PM UTC

    Select Undisclosed DebtX activation requests sent to Experian starting 7/1/2026 have been delayed. We are actively working with Experian to resolve this.

  2. resolved Jul 10, 2026, 06:10 PM UTC

    The Undisclosed DebtX missing Activations/Deactivations from 7/1/26 - 7/2/26 are currently being processed by Experian and are expected by Monday 7/13/26.