Xactus experienced a critical incident on July 8, 2025 affecting Equifax, lasting 3h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Equifax
Update timeline
- investigating Jul 08, 2025, 12:33 AM UTC
Equifax is experiencing an issue that is being investigated. This is not a Xactus specific issue. We are in contact with Equifax and updates will be provided as we learn more. Credit report requests may be impacted.
- resolved Jul 08, 2025, 03:48 AM UTC
Equifax requests are no longer failing. The incident is resolved.