Xactus experienced a minor incident on October 1, 2025 affecting Xactus360 and IRS SSA, lasting 44d 5h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Oct 01, 2025, 03:46 PM UTC
The government shutdown is now in effect. Here’s what you need to know, and what steps you can take right now: Social Security Verification X: eCBSV (electronic Consent Based SSN Verification) remains available. CBSV (wet-sign only Consent Based SSN Verification) is unavailable during the shutdown. Please do not submit SSA-89 requests until the government reopens. Flood Report X: National Flood Insurance Program (NFIP) Lapse: New policies and renewals are temporarily unavailable. FEMA may issue temporary procedures, watch for updates. Private flood insurance can be accepted provided it meets federal standards. Xactus is monitoring the situation closely. We’ll keep you updated so you can move forward with clarity and confidence as the shutdown continues.
- resolved Nov 14, 2025, 09:41 PM UTC
The government is now open, and normal operations have resumed. Please note: We will continue to monitor and communicate any ongoing turn time delays for specific products either within Xactus360 or via email.