Xactus incident

TransUnion Credit Request Errors

Minor Resolved View vendor source →

Xactus experienced a minor incident on February 20, 2026 affecting TransUnion, lasting 36m. The incident has been resolved; the full update timeline is below.

Started
Feb 20, 2026, 06:36 PM UTC
Resolved
Feb 20, 2026, 07:13 PM UTC
Duration
36m
Detected by Pingoru
Feb 20, 2026, 06:36 PM UTC

Affected components

TransUnion

Update timeline

  1. investigating Feb 20, 2026, 06:36 PM UTC

    Requests to TransUnion from Xactus are returning error responses. We are working with TransUnion to investigate the issue.

  2. monitoring Feb 20, 2026, 06:47 PM UTC

    Requests are beginning to return successful responses from TransUnion. We will continue to monitor responses from requests to TransUnion.

  3. resolved Feb 20, 2026, 07:13 PM UTC

    This incident has been resolved.