Xactus incident

TransUnion Disruption

Major Resolved View vendor source →

Xactus experienced a major incident on February 25, 2026 affecting Xactus360, lasting 1h 14m. The incident has been resolved; the full update timeline is below.

Started
Feb 25, 2026, 02:21 PM UTC
Resolved
Feb 25, 2026, 03:35 PM UTC
Duration
1h 14m
Detected by Pingoru
Feb 25, 2026, 02:21 PM UTC

Affected components

Xactus360

Update timeline

  1. investigating Feb 25, 2026, 02:21 PM UTC

    We have observed elevated error rates with TransUnion credit pulls. We have engaged with TransUnion support to troubleshoot the issue.

  2. resolved Feb 25, 2026, 03:35 PM UTC

    TransUnion credit pull error rates have returned to normal.