Xactus incident

Asset VerificationX (AccountChek) Reports Missing Intermittently

Xactus experienced a minor incident on March 4, 2026 affecting Xactus360, lasting 22h 43m. The incident has been resolved; the full update timeline is below.

Started: Mar 04, 2026, 08:37 PM UTC
Resolved: Mar 05, 2026, 07:21 PM UTC
Duration: 22h 43m
Detected by Pingoru: Mar 04, 2026, 08:37 PM UTC

Affected components

Xactus360

Update timeline

investigating Mar 04, 2026, 08:37 PM UTC

An intermittent issue has been identified where completed AccountChek PDFs are not returning to Xactus360. For immediate access to a recently completed order, please email [email protected] while we work to resolve.
resolved Mar 05, 2026, 07:21 PM UTC

AccountChek PDFs are now successfully returning to Xactus360 for all new orders. If you need access to a completed order that was impacted during the disruption, please email [email protected] while we complete the remaining remediation.