Xactus experienced a minor incident on April 1, 2026 affecting Xactus360, lasting 1d 19h. The incident has been resolved; the full update timeline is below.
Affected components
Xactus360
Update timeline
- investigating Apr 01, 2026, 05:28 PM UTC
We have identified an issue causing intermittent performance degradation in Xactus360 that is impacting product/service delivery. We are investigating and working to resolve the issue.
- identified Apr 01, 2026, 07:13 PM UTC
We have identified the issue that was causing intermittent performance degradation in Xactus360. Product/service delivery has resumed as expected. We are continuing to monitor.
- monitoring Apr 02, 2026, 03:00 PM UTC
We are monitoring the issue that was causing intermittent performance degradation in Xactus360. Product/service delivery continues to be successful.
- resolved Apr 03, 2026, 12:55 PM UTC
This incident has been resolved.