Ongoing since 08:02 PM UTC, affecting Norton Ebooks.
We are currently investigating an issue with student time spent data being correctly logged but not appearing for students on the ebook digital landing page. This issue only affects Norton ebooks and student accounts. Norton Illumine ebooks and instructor accounts do not have this visualization error. We will post updates here as we work to resolve this issue.
Affected components
Update timeline
- investigating Nov 03, 2026, 08:02 PM UTC
We are currently investigating an issue with student time spent data being correctly logged but not appearing for students on the ebook digital landing page. This issue only affects Norton ebooks and student accounts. Norton Illumine ebooks and instructor accounts do not have this visualization error. We will post updates here as we work to resolve this issue.
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