WP Engine incident

User Portal

Resolved after 1 day, affecting Support Services (User Portal), on November 6, 2026.

investigating Nov 06, 2026, 07:19 PM UTC

We are aware of an issue that is impacting jobs in our User Portal. Engineering teams are engaged and working to resolve the issue. Further updates will be provided as they are available.

Started
Nov 06, 2026, 07:19 PM UTC
Resolved
Nov 07, 2026, 07:59 PM UTC
Duration
1d
Detected by Pingoru
Nov 06, 2026, 07:19 PM UTC

Affected components

Support Services (User Portal)

Update timeline

  1. investigating Nov 06, 2026, 07:19 PM UTC

    We are aware of an issue that is impacting jobs in our User Portal. Engineering teams are engaged and working to resolve the issue. Further updates will be provided as they are available.

  2. resolved Nov 07, 2026, 07:59 PM UTC

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