WP Engine incident

User Portal Access Issues

Resolved after 6 hours 2 minutes, affecting User Portal, on October 22, 2026.

investigating Oct 22, 2026, 12:44 AM UTC

Our team is aware of User Portal access issues affecting a subset of our customers. We're currently investigating the issue and will update this page as more information becomes available.

Started
Oct 22, 2026, 12:44 AM UTC
Resolved
Oct 22, 2026, 06:46 AM UTC
Duration
6h 2m
Detected by Pingoru
Oct 22, 2026, 12:44 AM UTC

Affected components

User Portal

Update timeline

  1. investigating Oct 22, 2026, 12:44 AM UTC

    Our team is aware of User Portal access issues affecting a subset of our customers. We're currently investigating the issue and will update this page as more information becomes available.

  2. resolved Oct 22, 2026, 06:46 AM UTC

    This incident has been resolved. Thank you for your patience.

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