WP Engine incident

522 / SSH connection issues

WP Engine is currently experiencing a major incident affecting Europe, which began 1d ago. The vendor's full update timeline is below.

Started
Oct 20, 2026, 06:33 AM UTC
Resolved
Ongoing
Duration
● 1d 2h
Detected by Pingoru
Oct 20, 2026, 06:33 AM UTC

Affected components

Europe

Update timeline

  1. investigating Oct 20, 2026, 06:33 AM UTC

    We have received reports of some installs experiencing 522 errors at this time. Our internal teams are currently investigating.

  2. investigating Oct 20, 2026, 08:18 AM UTC

    We are currently working with our impacted vendor partner who is investigating downtime and 522 errors for a subset of customers in the EU region. Updates will follow when available.

  3. investigating Oct 20, 2026, 09:16 AM UTC

    We are continuing to work with our impacted vendor partner who is investigating downtime and 522 errors for a subset of customers in the EU region. More updates will follow when available.

  4. investigating Oct 20, 2026, 10:10 AM UTC

    We are actively engaged with our vendor partner as they investigate the downtime and 522 errors affecting a subset of our EU customers. Further updates will be provided as soon as they become available.

  5. identified Oct 20, 2026, 11:22 AM UTC

    Our third party vendor has confirmed a power outage which has been mitigated. They are working on restoring infrastructure services. Further updates will be provided as we receive them.

  6. identified Oct 20, 2026, 12:22 PM UTC

    Our third-party vendor is actively working to restore the affected services. Updates will be posted as we see improvements.

  7. monitoring Oct 20, 2026, 12:43 PM UTC

    All services are fully operational again at this time. We will continue to monitor the situation and update this status page once we have more information to provide.