WP Engine incident

User Portal Slowness

Resolved after 6 hours 11 minutes, affecting User Portal and GitHub Action, on October 21, 2026.

monitoring Oct 21, 2026, 04:04 PM UTC

The User Portal is now fully operational. We’re monitoring to ensure everything continues working as expected.

Started
Oct 21, 2026, 02:00 PM UTC
Resolved
Oct 21, 2026, 08:11 PM UTC
Duration
6h 11m
Detected by Pingoru
Oct 21, 2026, 02:00 PM UTC

Affected components

User PortalGitHub Action

Update timeline

  1. investigating Oct 21, 2026, 02:00 PM UTC

    We've been made aware of an issue with the User Portal for some of our customers. We are actively investigating the problem now.

  2. monitoring Oct 21, 2026, 04:04 PM UTC

    The User Portal is now fully operational. We’re monitoring to ensure everything continues working as expected.

  3. resolved Oct 21, 2026, 08:11 PM UTC

Your product runs on more than WP Engine

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →