Workato incident

Workato Genies Delays in Responding

Workato is currently experiencing a minor incident affecting Agentic Runtime, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 17, 2026, 12:14 PM UTC
Resolved
Ongoing
Duration
● 1h 42m
Detected by Pingoru
Jun 17, 2026, 12:14 PM UTC

Affected components

Agentic Runtime

Update timeline

  1. investigating Jun 17, 2026, 12:14 PM UTC

    We are currently investigating an issue affecting Workato Genies, where Genies are experiencing delays in responding to user queries. We will share additional information as soon as it is available.

  2. identified Jun 17, 2026, 01:39 PM UTC

    We have identified the underlying cause of the issue and are actively working on remediation.