Is Windcave down?

Last checked 1m ago
Current status
Windcave is down

Active incident: Account2Account Maintenance Notice - KiwiBank

Official status page: https://status.windcave.com · Polled every 5 minutes · 34 components tracked

Windcave is reporting a major outage right now (last checked 1m ago). 1 active incident on the official status page.

Real-time Windcave status, recent outages, and incident history — pulled directly from Windcave's official status page at https://status.windcave.com every 5 minutes. Pingoru tracks 34 Windcave services and has captured 5 incidents in the last 90 days (98.53% uptime). Get email, Slack, Discord, or webhook alerts the moment Windcave reports a new incident — free for 5 monitors, no credit card.

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Windcave uptime 98.53% uptime · past 90 days
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Active incident 1

  1. Ongoing ● 13h 14m
    Started Sep 16, 2026, 10:33 PM UTC
    Account2AccountNew Zealand
    Timeline · 1 update
    • investigating · Sep 16, 2026, 10:33 PM UTC

      NZT: 19:16 16/09/2026 - Ongoing Kiwibank Account2Account is currently under maintenance. Apologies for the inconvenience.

    Latest: NZT: 19:16 16/09/2026 - Ongoing Kiwibank Account2Account is currently under maintenance. Apologies for the inconvenience.

Recent outages & incidents

Past 90 days
  1. Resolved 5h 21m
    Started Aug 19, 2026, 01:17 AM UTC · Resolved Aug 19, 2026, 06:39 AM UTC
    Windcave Merchant ServicesHosted Payments APIMerchant Hosted APICard Present ServicesBatch Processing ServicesIVR Payment ServicesPayline Web Interface and ReportingAmericasAsia-PacificEMEA
    Timeline · 7 updates
    • investigating · Aug 19, 2026, 01:17 AM UTC

      PDT: 18 Aug 18:00 - Ongoing BST: 19 Aug 02:00 - Ongoing AEST: 19 Aug 11:00 - Ongoing NZT: 19 Aug 13:00 - Ongoing Region: Americas, Europe Windcave is currently experiencing technical issues which may result in intermittent transaction declines. This is being investigated with priority. Updates to follow.

    • investigating · Aug 19, 2026, 01:17 AM UTC

      PDT: 18 Aug 18:00 - Ongoing BST: 19 Aug 02:00 - Ongoing AEST: 19 Aug 11:00 - Ongoing NZT: 19 Aug 13:00 - Ongoing Region: Global Windcave is currently experiencing technical issues which may result in intermittent transaction declines. This is being investigated with priority. Updates to follow.

    • monitoring · Aug 19, 2026, 01:35 AM UTC

      PDT: 18 Aug 18:00 - 18:31 BST: 19 Aug 02:00 - 02:31 AEST: 19 Aug 11:00 - 11:31 NZT: 19 Aug 13:00 - 13:31 Region: Americas, Europe Transaction processing has returned back to normal. Windcave is continuing to monitor closely.

    • monitoring · Aug 19, 2026, 01:35 AM UTC

      PDT: 18 Aug 18:00 - 18:31 BST: 19 Aug 02:00 - 02:31 AEST: 19 Aug 11:00 - 11:31 NZT: 19 Aug 13:00 - 13:31 Region: Global Transaction processing has returned back to normal. Windcave is continuing to monitor closely.

    • monitoring · Aug 19, 2026, 02:25 AM UTC

      PDT: 18 Aug 18:00 - 18:31 BST: 19 Aug 02:00 - 02:31 AEST: 19 Aug 11:00 - 11:31 NZT: 19 Aug 13:00 - 13:31 Region: Americas, Europe The teams have identified the root cause and restored services back online. Windcave will continue to monitor closely.

    • monitoring · Aug 19, 2026, 02:25 AM UTC

      PDT: 18 Aug 18:00 - 18:31 BST: 19 Aug 02:00 - 02:31 AEST: 19 Aug 11:00 - 11:31 NZT: 19 Aug 13:00 - 13:31 Region: Global The teams have identified the root cause and restored services back online. Windcave will continue to monitor closely.

    • resolved · Aug 19, 2026, 06:39 AM UTC

      Back to current status Status History Report Issue Powered by Status.io Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates in Microsoft Teams Enter your Microsoft Teams webhook. View Instructions Email address for managing subscription Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close

    Latest: Back to current status Status History Report Issue Powered by Status.io Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscriptio…

  2. Resolved 1h 11m
    Started Aug 15, 2026, 04:38 AM UTC · Resolved Aug 15, 2026, 05:49 AM UTC
    Windcave Merchant ServicesHosted Payments APIMerchant Hosted APICard Present ServicesBatch Processing ServicesIVR Payment ServicesPayline Web Interface and ReportingAmericasAsia-PacificEMEA
    Timeline · 7 updates
    • investigating · Aug 15, 2026, 04:38 AM UTC

      PDT: Date/Time - 21:02 - Ongoing EDT: Date/Time - 00:02 - Ongoing AEST/AEDT: Date/Time - 14:02 - Ongoing NZT: Date/Time - 16:02 - Ongoing Mastercard transactions are experiencing failures. These transaction failures are returning a 96 response code. Windcave is investigating with Mastercard with priority . Updates to follow.

    • investigating · Aug 15, 2026, 04:38 AM UTC

      PDT: Date/Time - 21:02 - Ongoing EDT: Date/Time - 00:02 - Ongoing AEST/AEDT: Date/Time - 14:02 - Ongoing NZT: Date/Time - 16:02 - Ongoing Merchants transacting via Windcave - Mastercard link are experiencing transaction failures. These failures are returning a 96 response code. Windcave is investigating with Mastercard with priority . Updates to follow.

    • identified · Aug 15, 2026, 05:00 AM UTC

      Windcave have escalated the ongoing issue to Mastercard who are actively working with priority to restore service. Further updates to follow

    • identified · Aug 15, 2026, 05:00 AM UTC

      Windcave have escalated the ongoing issue to Mastercard who are actively working with priority to restore service. Further updates to follow

    • monitoring · Aug 15, 2026, 05:36 AM UTC

      Mastercard approving transactions from approximately: PDT: Date/Time - 22:30 EDT: Date/Time - 01:30 AEST/AEDT: Date/Time - 15:30 NZT: Date/Time - 17:30 We are continuing to monitor.

    • monitoring · Aug 15, 2026, 05:36 AM UTC

      Mastercard approving transactions from approximately: PDT: Date/Time - 22:30 EDT: Date/Time - 01:30 AEST/AEDT: Date/Time - 15:30 NZT: Date/Time - 17:30 We are continuing to monitor.

    • resolved · Aug 15, 2026, 05:49 AM UTC

      Mastercard Outage approximate window: PDT: Date/Time - 21:02 - 22:30 EDT: Date/Time - 00:02 - 01:30 AEST/AEDT: Date/Time - 14:02 - 15:30 NZT: Date/Time - 16:02 - 17:30 Mastercard has confirmed the issue to be resolved on their end. Back to current status Status History Report Issue Powered by Status.io Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates in Microsoft Teams Enter your Microsoft Teams webhook. View Instructions Email address for managing subscription Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close

    Latest: Mastercard Outage approximate window: PDT: Date/Time - 21:02 - 22:30 EDT: Date/Time - 00:02 - 01:30 AEST/AEDT: Date/Time - 14:02 - 15:30 NZT: Date/Time - 16:02 - 17:30 Mastercard h…

  3. Resolved 1d 22h
    Started Jun 22, 2026, 02:04 AM UTC · Resolved Jun 24, 2026, 12:58 AM UTC
    IVR Payment ServicesAmericasAsia-PacificEMEA
    Timeline · 5 updates
    • investigating · Jun 22, 2026, 02:04 AM UTC

      We are aware of issues affecting processing via Session-Initiated IVR. Windcave is currently investigating this with priority. Further updates will follow.

    • investigating · Jun 22, 2026, 02:04 AM UTC

      We are aware of issues affecting processing via Session-Initiated IVR. Windcave is currently investigating this with priority. Further updates will follow.

    • identified · Jun 23, 2026, 12:42 AM UTC

      The issue has been identified upstream with a third-party provider. We are working closely with them to restore service as soon as possible. Further updates will be provided when available.

    • identified · Jun 23, 2026, 12:42 AM UTC

      The issue has been identified upstream with a third-party provider. We are working closely with them to restore service as soon as possible. Further updates will be provided when available.

    • resolved · Jun 24, 2026, 12:58 AM UTC

      A fix has been deployed and confirmed to resolve issues with session initiated IVR. If you experience any further issues please raise to [email protected] Back to current status Status History Report Issue Powered by Status.io Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates in Microsoft Teams Enter your Microsoft Teams webhook. View Instructions Email address for managing subscription Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close

    Latest: A fix has been deployed and confirmed to resolve issues with session initiated IVR. If you experience any further issues please raise to [email protected] Back to current status…

See the full Windcave outage history

1 more incident in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 90 days · 4 incidents View full outage history →