Windcave Outage History

Windcave is up right now

Windcave had 3 outages in the last 2 years totaling 2352h 35m of downtime — averaging 0.1 incidents per month.

There were 3 Windcave outages since February 5, 2026 totaling 2352h 35m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.windcave.com

Minor June 22, 2026

Unscheduled Outage - Session Initiated IVR

Detected by Pingoru
Jun 22, 2026, 02:04 AM UTC
Resolved
Jun 24, 2026, 12:58 AM UTC
Duration
1d 22h
Affected: IVR Payment ServicesPayline Web Interface and Reporting (Americas)Payline Web Interface and Reporting (Asia-Pacific)Payline Web Interface and Reporting (EMEA)
Timeline · 5 updates
  1. investigating Jun 22, 2026, 02:04 AM UTC

    We are aware of issues affecting processing via Session-Initiated IVR. Windcave is currently investigating this with priority. Further updates will follow.

  2. investigating Jun 22, 2026, 02:04 AM UTC

    We are aware of issues affecting processing via Session-Initiated IVR. Windcave is currently investigating this with priority. Further updates will follow.

  3. identified Jun 23, 2026, 12:42 AM UTC

    The issue has been identified upstream with a third-party provider. We are working closely with them to restore service as soon as possible. Further updates will be provided when available.

  4. identified Jun 23, 2026, 12:42 AM UTC

    The issue has been identified upstream with a third-party provider. We are working closely with them to restore service as soon as possible. Further updates will be provided when available.

  5. resolved Jun 24, 2026, 12:58 AM UTC

    A fix has been deployed and confirmed to resolve issues with session initiated IVR. If you experience any further issues please raise to [email protected] Back to current status Status History Report Issue Powered by Status.io Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates in Microsoft Teams Enter your Microsoft Teams webhook. View Instructions Email address for managing subscription Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close

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Minor February 5, 2026

NAB A2A Outage

Detected by Pingoru
Feb 05, 2026, 01:09 AM UTC
Resolved
May 12, 2026, 02:50 AM UTC
Duration
96d 1h
Affected: Account2AccountAccount2Account (Australia)
Timeline · 4 updates
  1. investigating Feb 05, 2026, 01:09 AM UTC

    AEDT: 11:18 AM 5th February 2026 - Ongoing Region: Australia Merchants transacting via the Windcave NAB A2A link are currently experiencing transaction failures.

  2. identified Feb 05, 2026, 01:09 AM UTC

    Currently NAB via Account2Account has been temporarily disabled while a fix is in progress.

  3. investigating Feb 05, 2026, 01:09 AM UTC

    AEDT: 11:18 AM 5th February 2026 - Ongoing Region: Australia Merchants transacting via the Windcave NAB A2A link are currently experiencing transaction failures.

  4. resolved May 12, 2026, 02:50 AM UTC

    A fix for NAB Account2Account has deployed and has been enabled: 12/05/2026 12:50:19 AEST We will continue to monitor. Back to current status Status History Report Issue Powered by Status.io Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates in Microsoft Teams Enter your Microsoft Teams webhook. View Instructions Email address for managing subscription Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close

Read the full incident report →