Is White Label Communications down?

Last checked 3m ago
Current status
White Label Communications is up

No incidents right now.

Official status page: https://www.whitelabelstatus.com · Polled every 5 minutes · 31 components tracked

White Label Communications is operational right now. Last checked 3m ago; the most recent incident resolved 1d ago.

Real-time White Label Communications status, recent outages, and incident history — pulled directly from White Label Communications's official status page at https://www.whitelabelstatus.com every 5 minutes. Pingoru tracks 31 White Label Communications services and has captured 14 incidents in the last 90 days (99.89% uptime). Get email, Slack, Discord, or webhook alerts the moment White Label Communications reports a new incident — free for 5 monitors, no credit card.

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White Label Communications uptime 99.89% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 12h 59m
    Started Sep 16, 2026, 01:34 PM UTC · Resolved Sep 17, 2026, 02:33 AM UTC
    Call Center
    Timeline · 7 updates
    • investigating · Sep 16, 2026, 01:34 PM UTC

      We are currently investigating an issue impacting the boomea call center console and Queue calls.

    • investigating · Sep 16, 2026, 03:01 PM UTC

      We are continuing to investigate the issue.

    • investigating · Sep 16, 2026, 04:03 PM UTC

      We are continuing to investigate the issues. If you are experiencing issues, please have all queue agents log out using the Star codes to start a fresh session. *62 log out *60 Log in *61 Set ready If you are having continued issues, please report your impacted customers to [email protected]

    • identified · Sep 16, 2026, 05:30 PM UTC

      The issue has been identified and a fix is being worked on. If you have agents unable to log in at this time please provide the account and impacted users to the support team.

    • monitoring · Sep 16, 2026, 06:33 PM UTC

      The support team has an available correction for any partners still experiencing issues with the call center. Please contact [email protected] for assistance.

    • monitoring · Sep 16, 2026, 08:19 PM UTC

      We are seeing service restored. If you are still having issues with any agents, please contact support. We will be performing queue restarts this evening. If you have any questions, please contact us.

    • resolved · Sep 17, 2026, 02:33 AM UTC

      This incident is being noted as resolved. Please contact support if there are any continued issues.

    Latest: This incident is being noted as resolved. Please contact support if there are any continued issues.

  2. Resolved
    Started Aug 21, 2026, 12:13 PM UTC · Resolved Aug 21, 2026, 12:13 PM UTC
    Web Portal
    Timeline · 1 update
    • resolved · Aug 21, 2026, 12:13 PM UTC

      With the new ui release, some users are experiencing a one-time sign-in issue where the login page spins but does not load. This is a local cache issue. Use CTRL+F5 to reload the page and clear cache. Login should then work as expected. If CTRL+F5 does not work, open an incognito window of the browser and login there. If you continue to have issues, please reach out to support.

    Latest: With the new ui release, some users are experiencing a one-time sign-in issue where the login page spins but does not load. This is a local cache issue. Use CTRL+F5 to reload the p…

  3. Resolved 42m
    Started Aug 18, 2026, 06:38 PM UTC · Resolved Aug 18, 2026, 07:21 PM UTC
    Fax
    Timeline · 4 updates
    • investigating · Aug 18, 2026, 06:38 PM UTC

      We are currently investigating an issue with the faxback HTTPS fax server.

    • identified · Aug 18, 2026, 06:42 PM UTC

      The issue has been identified, and the service has been restarted. Observing normal behavior has returned.

    • monitoring · Aug 18, 2026, 06:44 PM UTC

      The fix has been implimented and service has been confirmed restored. Moving to monitoring.

    • resolved · Aug 18, 2026, 07:21 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 8h 2m
    Started Jun 22, 2026, 07:21 PM UTC · Resolved Jun 23, 2026, 03:23 AM UTC
    RegistrationInbound CallingOutbound Calling
    Timeline · 3 updates
    • identified · Jun 22, 2026, 07:21 PM UTC

      We have identified a similar issue that necessitates a failover of the LAS zone. Failover has been initiated. If you're having ongoing issues, please reach out to the support team.

    • monitoring · Jun 22, 2026, 08:45 PM UTC

      We continue to monitor the health of the system in its failed over state. LAS zone will be restored to full service this evening.

    • resolved · Jun 23, 2026, 03:23 AM UTC

      The LAS zone has been returned to normal operation. Calls are completing normally at this time in all 3 zones.

    Latest: The LAS zone has been returned to normal operation. Calls are completing normally at this time in all 3 zones.

Outage history

Past 90 days · 4 incidents View full outage history →