Whatfix incident

DAP (Web) - North America -...

Major Resolved View vendor source →

Whatfix experienced a major incident on January 5, 2026 affecting Digital Adoption Platform (DAP) - North America (DAP (Web) - North America - Multi Format Outputs) and Digital Adoption Platform (DAP) - North America (DAP (Web) - North America - Push to Production Service), lasting 6m. The incident has been resolved; the full update timeline is below.

Started
Jan 05, 2026, 04:05 AM UTC
Resolved
Jan 05, 2026, 04:12 AM UTC
Duration
6m
Detected by Pingoru
Jan 05, 2026, 04:05 AM UTC

Affected components

Digital Adoption Platform (DAP) - North America (DAP (Web) - North America - Multi Format Outputs)Digital Adoption Platform (DAP) - North America (DAP (Web) - North America - Push to Production Service)

Update timeline

  1. investigating Jan 05, 2026, 04:05 AM UTC

    DAP (Web) - North America - Multi Format Outputs went down.

  2. resolved Jan 05, 2026, 04:12 AM UTC

    DAP (Web) - North America - Push to Production Service recovered.