Whatfix incident

DAP (Web) - EU - Multi Form...

Major Resolved View vendor source →

Whatfix experienced a major incident on February 18, 2026 affecting Digital Adoption Platform (DAP) - European Union (EU) (DAP (Web) - EU - Multi Format Outputs) and Digital Adoption Platform (DAP) - European Union (EU) (DAP (Web) - EU - Push to Production Service), lasting 45s. The incident has been resolved; the full update timeline is below.

Started
Feb 18, 2026, 09:54 AM UTC
Resolved
Feb 18, 2026, 09:55 AM UTC
Duration
45s
Detected by Pingoru
Feb 18, 2026, 09:54 AM UTC

Affected components

Digital Adoption Platform (DAP) - European Union (EU) (DAP (Web) - EU - Multi Format Outputs)Digital Adoption Platform (DAP) - European Union (EU) (DAP (Web) - EU - Push to Production Service)

Update timeline

  1. investigating Feb 18, 2026, 09:54 AM UTC

    DAP (Web) - EU - Multi Format Outputs and DAP (Web) - EU - Push to Production Service went down.

  2. resolved Feb 18, 2026, 09:55 AM UTC

    DAP (Web) - EU - Multi Format Outputs and DAP (Web) - EU - Push to Production Service recovered.