Whatfix incident

DAP (Web/ Desktop) - North ...

Major Resolved View vendor source →

Whatfix experienced a major incident on March 20, 2026 affecting Digital Adoption Platform (DAP) - North America (DAP (Web/ Desktop) - North America - Dashboard) and Digital Adoption Platform (DAP) - North America (DAP (Web) - North America - Multi Format Outputs) and 1 more component, lasting 32m. The incident has been resolved; the full update timeline is below.

Started
Mar 20, 2026, 03:08 PM UTC
Resolved
Mar 20, 2026, 03:41 PM UTC
Duration
32m
Detected by Pingoru
Mar 20, 2026, 03:08 PM UTC

Affected components

Digital Adoption Platform (DAP) - North America (DAP (Web/ Desktop) - North America - Dashboard)Digital Adoption Platform (DAP) - North America (DAP (Web) - North America - Multi Format Outputs)Digital Adoption Platform (DAP) - North America (DAP (Web) - North America - Push to Production Service)

Update timeline

  1. investigating Mar 20, 2026, 03:08 PM UTC

    DAP (Web/ Desktop) - North America - Dashboard and DAP (Web) - North America - Push to Production Service went down.

  2. resolved Mar 20, 2026, 03:41 PM UTC

    DAP (Web) - North America - Multi Format Outputs and DAP (Web) - North America - Push to Production Service recovered.