Ongoing since 12:59 AM UTC, affecting CarePort Connect.
WellSky continues to investigate an issue causing CarePort Connect to experience delayed processing of a portion of ADT events. Our teams are actively working towards a fix. Next Update - within 60 minutes
Affected components
Update timeline
- investigating Nov 10, 2026, 12:59 AM UTC
WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.cn.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality. Next Update - Posted to the Status Page within 30 minutes
- investigating Nov 10, 2026, 01:02 AM UTC
CarePort Connect is experiencing delayed processing of a portion of ADT events. The degradation started at 6:17pm ET. Our teams are actively working on a fix. Next Update - within 30 minutes
- investigating Nov 10, 2026, 01:36 AM UTC
WellSky continues to investigate an issue causing CarePort Connect to experience delayed processing of a portion of ADT events. Our teams are actively working towards a fix. Next Update - within 60 minutes
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