Webshare Outage History

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Webshare had 29 outages in the last 2 years totaling 6h 46m of downtime — averaging 1.2 incidents per month.

There were 29 Webshare outages since October 30, 2025 totaling 6h 46m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.webshare.io

Minor July 28, 2026

Proxy Error Rate Too High

Detected by Pingoru
Jul 28, 2026, 06:35 PM UTC
Resolved
Jul 28, 2026, 06:35 PM UTC
Duration
—
Affected: Web Dashboard/APIProxy Server
Timeline · 2 updates
  1. monitoring Jul 28, 2026, 06:34 PM UTC

    Status: Monitoring Between 17:01 and 17:54 UTC on July 28, customers experienced connection failures on proxy traffic and errors accessing the dashboard and API. The cause was an internal provisioning operation that placed excessive load on our proxy allocation system, which degraded proxy authentication. Service was fully restored at 17:54 UTC, after approximately 53 minutes of impact. We are following up internally to prevent a recurrence. Affected components Proxy Server (Degraded performance) Web Dashboard/API (Degraded performance)

  2. resolved Jul 28, 2026, 06:35 PM UTC

    Status: Resolved Resolved at 17:54 UTC. Proxy traffic, dashboard and API are operating normally. Affected components Web Dashboard/API (Operational) Proxy Server (Operational)

Read the full incident report →

Minor June 28, 2026

Increased error rate

Detected by Pingoru
Jun 28, 2026, 10:29 AM UTC
Resolved
Jun 28, 2026, 10:29 AM UTC
Duration
—
Affected: Web Dashboard/APIProxy Server
Timeline · 3 updates
  1. identified Jun 28, 2026, 10:08 AM UTC

    Status: Identified We've observed an increase in proxy and API error rate. Affected components Web Dashboard/API (Degraded performance) Proxy Server (Degraded performance)

  2. monitoring Jun 28, 2026, 10:11 AM UTC

    Status: Monitoring We've identified the source of the issue and applied a fix. We're monitoring to confirm full recovery. Affected components Web Dashboard/API (Operational) Proxy Server (Operational)

  3. resolved Jun 28, 2026, 10:29 AM UTC

    Status: Resolved This incident is now resolved. The fix has been confirmed and all systems are operating normally. Affected components Web Dashboard/API (Operational) Proxy Server (Operational)

Read the full incident report →

Minor May 21, 2026

Cluster orchestrator placement degradation.

Detected by Pingoru
May 21, 2026, 09:44 AM UTC
Resolved
May 21, 2026, 09:44 AM UTC
Duration
—
Affected: Web Dashboard/APIProxy Server
Timeline · 3 updates
  1. identified May 21, 2026, 08:15 AM UTC

    Status: Identified During a maintenance operation on one of our cluster nodes, the orchestrator entered a retry loop trying to reassign tasks that referenced a previous node identity. This blocked new task placement across the cluster for approximately 30 minutes, briefly affecting the availability of some services. Affected components Web Dashboard/API (Degraded performance) Proxy Server (Degraded performance)

  2. monitoring May 21, 2026, 08:35 AM UTC

    Status: Monitoring The issue has been mitigated and our services have returned to normal capacity. We are continuing to monitor the platform closely to ensure full stability and will provide a final update shortly. Affected components Web Dashboard/API (Operational) Proxy Server (Operational)

  3. resolved May 21, 2026, 09:44 AM UTC

    Status: Resolved All services have returned to normal capacity. We have confirmed stability throughout our monitoring period. Affected components Web Dashboard/API (Operational) Proxy Server (Operational)

Read the full incident report →

Minor May 14, 2026

Proxy error rate too high

Detected by Pingoru
May 14, 2026, 12:30 PM UTC
Resolved
May 14, 2026, 12:30 PM UTC
Duration
—
Affected: Web Dashboard/APIProxy Server
Timeline · 5 updates
  1. investigating May 14, 2026, 10:58 AM UTC

    Status: Investigating We've observing increased error rates in proxy requests. Affected components Web Dashboard/API (Degraded performance) Proxy Server (Partial outage)

  2. monitoring May 14, 2026, 11:55 AM UTC

    Status: Monitoring We've remedied the issue. We're actively monitoring our systems. Affected components Web Dashboard/API (Operational) Proxy Server (Operational)

  3. identified May 14, 2026, 12:02 PM UTC

    Status: Identified We're observing increased error rates again. We've identified the issue and we're working on a fix. Affected components Web Dashboard/API (Degraded performance) Proxy Server (Degraded performance)

  4. monitoring May 14, 2026, 12:11 PM UTC

    Status: Monitoring We've deployed a fix and error rates are back to normal. Affected components Web Dashboard/API (Operational) Proxy Server (Operational)

  5. resolved May 14, 2026, 12:30 PM UTC

    Status: Resolved All systems are fully operational. Affected components Web Dashboard/API (Operational) Proxy Server (Operational)

Read the full incident report →

Minor May 6, 2026

Elevated API error rates.

Detected by Pingoru
May 06, 2026, 09:45 AM UTC
Resolved
May 06, 2026, 09:45 AM UTC
Duration
—
Affected: Web Dashboard/API
Timeline · 2 updates
  1. identified May 06, 2026, 09:20 AM UTC

    Status: Identified We've identified an issue causing elevated API error rates. A fix is being rolled out. Affected components Web Dashboard/API (Degraded performance)

  2. resolved May 06, 2026, 09:45 AM UTC

    Status: Resolved We've rolled out a fix that resolved the issue. Affected components Web Dashboard/API (Operational)

Read the full incident report →

Minor April 11, 2026

proxy server increased failure rate and slow dashboard

Detected by Pingoru
Apr 11, 2026, 01:01 AM UTC
Resolved
Apr 11, 2026, 01:01 AM UTC
Duration
—
Affected: Web Dashboard/APIProxy Server
Timeline · 4 updates
  1. investigating Apr 10, 2026, 11:45 PM UTC

    Status: Investigating We are investigating an increase failure rate and slow dashboard Affected components Web Dashboard/API (Partial outage) Proxy Server (Partial outage)

  2. identified Apr 11, 2026, 12:44 AM UTC

    Status: Identified We've identified the issue and deployed a fix Affected components Web Dashboard/API (Degraded performance) Proxy Server (Degraded performance)

  3. monitoring Apr 11, 2026, 12:51 AM UTC

    Status: Monitoring We've implemented the fix and we are monitoring Affected components Web Dashboard/API (Operational) Proxy Server (Operational)

  4. resolved Apr 11, 2026, 01:01 AM UTC

    Status: Resolved proxy server and dashboard fully operational Affected components Web Dashboard/API (Operational) Proxy Server (Operational)

Read the full incident report →

Minor April 10, 2026

increased proxy error rate

Detected by Pingoru
Apr 10, 2026, 09:12 PM UTC
Resolved
Apr 10, 2026, 09:12 PM UTC
Duration
—
Affected: Web Dashboard/APIProxy Server
Timeline · 4 updates
  1. investigating Apr 10, 2026, 08:35 PM UTC

    Status: Investigating We've identified an increased proxy error rate and we are identifying the root cause Affected components Web Dashboard/API (Degraded performance) Proxy Server (Degraded performance)

  2. identified Apr 10, 2026, 08:56 PM UTC

    Status: Identified We've identified the issue and implemented a fix Affected components Web Dashboard/API (Degraded performance) Proxy Server (Degraded performance)

  3. monitoring Apr 10, 2026, 08:56 PM UTC

    Status: Monitoring We are monitoring the system. Affected components Web Dashboard/API (Operational) Proxy Server (Operational)

  4. resolved Apr 10, 2026, 09:12 PM UTC

    Status: Resolved Proxy server and dashboard fully operational Affected components Proxy Server (Operational) Web Dashboard/API (Operational)

Read the full incident report →

Minor April 10, 2026

increased error error rate for proxy requests

Detected by Pingoru
Apr 10, 2026, 05:40 PM UTC
Resolved
Apr 10, 2026, 05:40 PM UTC
Duration
—
Affected: Web Dashboard/APIProxy Server
Timeline · 4 updates
  1. investigating Apr 10, 2026, 04:48 PM UTC

    Status: Investigating We are experiencing issues with some of hour datacenters that affect the proxy usage and dashboard Affected components Web Dashboard/API (Degraded performance) Proxy Server (Degraded performance)

  2. identified Apr 10, 2026, 05:22 PM UTC

    Status: Identified We've identified the issue and implemented a fix Affected components Web Dashboard/API (Operational) Proxy Server (Operational)

  3. monitoring Apr 10, 2026, 05:25 PM UTC

    Status: Monitoring We are monitoring the system, proxy server and dashboard are operational. Affected components Web Dashboard/API (Operational) Proxy Server (Operational)

  4. resolved Apr 10, 2026, 05:40 PM UTC

    Status: Resolved Platform is completely operational Affected components Web Dashboard/API (Operational) Proxy Server (Operational)

Read the full incident report →

Minor April 10, 2026

Dashboard and API degraded performance

Detected by Pingoru
Apr 10, 2026, 07:49 AM UTC
Resolved
Apr 10, 2026, 07:49 AM UTC
Duration
—
Affected: Web Dashboard/API
Timeline · 3 updates
  1. investigating Apr 10, 2026, 07:03 AM UTC

    Status: Investigating We are experiencing degraded performance in Dashboard and API. The incident is being investigated. Affected components Web Dashboard/API (Degraded performance)

  2. monitoring Apr 10, 2026, 07:27 AM UTC

    Status: Monitoring The problem has been identified and fixed. The service has recovered. We will continue monitoring the service. Affected components Web Dashboard/API (Degraded performance)

  3. resolved Apr 10, 2026, 07:49 AM UTC

    Status: Resolved Systems are stable. Affected components Web Dashboard/API (Operational)

Read the full incident report →

Minor March 23, 2026

Degrated API and proxy performance

Detected by Pingoru
Mar 23, 2026, 02:19 PM UTC
Resolved
Mar 23, 2026, 02:19 PM UTC
Duration
—
Affected: Web Dashboard/APIProxy Server
Timeline · 3 updates
  1. identified Mar 23, 2026, 01:49 PM UTC

    Status: Identified A deployment caused degraded API and proxy performance, we're reverting the changes to mitigate. Affected components Web Dashboard/API (Degraded performance) Proxy Server (Degraded performance)

  2. monitoring Mar 23, 2026, 01:58 PM UTC

    Status: Monitoring We've reverted the changes and are observing recovery. We'll continue to monitor the services as they fully recover. Affected components Web Dashboard/API (Operational) Proxy Server (Operational)

  3. resolved Mar 23, 2026, 02:19 PM UTC

    Status: Resolved We've confirmed full recovery. Affected components Web Dashboard/API (Operational) Proxy Server (Operational)

Read the full incident report →

Minor March 18, 2026

Degraded dashboard and proxy performance

Detected by Pingoru
Mar 18, 2026, 04:16 PM UTC
Resolved
Mar 18, 2026, 04:16 PM UTC
Duration
—
Timeline · 3 updates
  1. investigating Mar 18, 2026, 03:44 PM UTC

    Status: Investigating We're investigating degraded dashboard and proxy performance.

  2. monitoring Mar 18, 2026, 04:06 PM UTC

    Status: Monitoring We've addressed the issue and are monitoring the situation.

  3. resolved Mar 18, 2026, 04:16 PM UTC

    Status: Resolved Systems are stable.

Read the full incident report →

Minor March 12, 2026

We have investigating and issue affecting the some parts of the dashboard

Detected by Pingoru
Mar 12, 2026, 01:51 PM UTC
Resolved
Mar 12, 2026, 01:51 PM UTC
Duration
—
Affected: Web Dashboard/API
Timeline · 3 updates
  1. investigating Mar 12, 2026, 01:35 PM UTC

    Status: Investigating Proxy list might load slow Affected components Web Dashboard/API (Degraded performance)

  2. monitoring Mar 12, 2026, 01:39 PM UTC

    Status: Monitoring We've identified the issue, fixed it and we are monitoring it. Affected components Web Dashboard/API (Operational)

  3. resolved Mar 12, 2026, 01:51 PM UTC

    Status: Resolved Dashboard is fully operational. Affected components Web Dashboard/API (Operational)

Read the full incident report →

Minor March 11, 2026

Dashboard proxylist page slow load time

Detected by Pingoru
Mar 11, 2026, 03:04 PM UTC
Resolved
Mar 11, 2026, 03:04 PM UTC
Duration
—
Affected: Web Dashboard/API
Timeline · 3 updates
  1. investigating Mar 11, 2026, 02:00 PM UTC

    Status: Investigating We have identified a slower proxylist load times and we are investigating the cause. Affected components Web Dashboard/API (Degraded performance)

  2. monitoring Mar 11, 2026, 02:30 PM UTC

    Status: Monitoring We've fixed the issue and we are monitoring. Affected components Web Dashboard/API (Degraded performance)

  3. resolved Mar 11, 2026, 03:04 PM UTC

    Status: Resolved All systems are operating normally. Affected components Web Dashboard/API (Operational)

Read the full incident report →

Minor March 5, 2026

Proxies and dashboard experiencing degraded performance

Detected by Pingoru
Mar 05, 2026, 09:14 AM UTC
Resolved
Mar 05, 2026, 09:14 AM UTC
Duration
—
Affected: Web Dashboard/APIProxy Server
Timeline · 3 updates
  1. identified Mar 05, 2026, 08:27 AM UTC

    Status: Identified We are experiencing degraded performance, we've identified the issue and fixing it. Affected components Web Dashboard/API (Degraded performance) Proxy Server (Degraded performance)

  2. monitoring Mar 05, 2026, 08:33 AM UTC

    Status: Monitoring We've fixed the issue. We are monitoring. Affected components Web Dashboard/API (Operational) Proxy Server (Operational)

  3. resolved Mar 05, 2026, 09:14 AM UTC

    Status: Resolved After monitoring for a while, everything is working as expected. Affected components Web Dashboard/API (Operational) Proxy Server (Operational)

Read the full incident report →

Minor February 26, 2026

Proxy and API performance degraded

Detected by Pingoru
Feb 26, 2026, 07:58 PM UTC
Resolved
Feb 26, 2026, 07:58 PM UTC
Duration
—
Affected: Web Dashboard/APIProxy Server
Timeline · 3 updates
  1. investigating Feb 26, 2026, 06:15 PM UTC

    Status: Investigating We're investigating degraded API and proxy performance. Affected components Web Dashboard/API (Degraded performance) Proxy Server (Degraded performance)

  2. monitoring Feb 26, 2026, 07:48 PM UTC

    Status: Monitoring All systems are operational. We're actively monitoring for further issues. Affected components Web Dashboard/API (Operational) Proxy Server (Operational)

  3. resolved Feb 26, 2026, 07:58 PM UTC

    Status: Resolved Issue is resolved Affected components Web Dashboard/API (Operational) Proxy Server (Operational)

Read the full incident report →

Minor February 21, 2026

proxies inoperable for a few minutes

Detected by Pingoru
Feb 21, 2026, 10:54 PM UTC
Resolved
Feb 21, 2026, 10:54 PM UTC
Duration
—
Affected: Proxy Server
Timeline · 2 updates
  1. monitoring Feb 21, 2026, 10:30 PM UTC

    Status: Monitoring due to some internal network issue, our proxy infrastructure went down Affected components Proxy Server (Partial outage)

  2. resolved Feb 21, 2026, 10:54 PM UTC

    Status: Resolved We had an internal network outage from 22:18-22:25 UTC. Proxies were unusable for that time. Affected components Proxy Server (Operational)

Read the full incident report →

Minor February 19, 2026

API is unavailable

Detected by Pingoru
Feb 19, 2026, 10:52 AM UTC
Resolved
Feb 19, 2026, 10:52 AM UTC
Duration
—
Affected: Web Dashboard/API
Timeline · 3 updates
  1. identified Feb 19, 2026, 10:15 AM UTC

    Status: Identified We're working to fix to make the API available again. Affected components Home Page (www.webshare.io) (Degraded performance) Web Dashboard/API (Full outage)

  2. monitoring Feb 19, 2026, 10:19 AM UTC

    Status: Monitoring API error levels are back to normal. We're monitoring the situation. Affected components Home Page (www.webshare.io) (Operational) Web Dashboard/API (Operational)

  3. resolved Feb 19, 2026, 10:52 AM UTC

    Status: Resolved All systems are operational. Affected components Home Page (www.webshare.io) (Operational) Web Dashboard/API (Operational)

Read the full incident report →

Minor February 16, 2026

Systems are inaccessible from certain geographical regions

Detected by Pingoru
Feb 16, 2026, 09:56 AM UTC
Resolved
Feb 16, 2026, 09:56 AM UTC
Duration
—
Affected: Web Dashboard/APIProxy Server
Timeline · 3 updates
  1. investigating Feb 16, 2026, 09:14 AM UTC

    Status: Investigating Our servers are inaccessible from certain geographical regions. Affected components Home Page (www.webshare.io) (Degraded performance) Web Dashboard/API (Degraded performance) Proxy Server (Degraded performance)

  2. monitoring Feb 16, 2026, 09:34 AM UTC

    Status: Monitoring One of our infrastructure providers had a network outage between 9.11 UTC and 9.16 UTC. Our system automatically recovered from that incident, ramping up traffic until it was back to fully operational at 9.28 UTC. Affected components Home Page (www.webshare.io) (Operational) Web Dashboard/API (Operational) Proxy Server (Operational)

  3. resolved Feb 16, 2026, 09:56 AM UTC

    Status: Resolved All systems are operational. Affected components Web Dashboard/API (Operational) Proxy Server (Operational) Home Page (www.webshare.io) (Operational)

Read the full incident report →