Webshare incident

proxy server increased failure rate and slow dashboard

Minor Resolved View vendor source →

Webshare experienced a minor incident on April 11, 2026 affecting Web Dashboard/API and Proxy Server, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 11, 2026, 01:01 AM UTC
Resolved
Apr 11, 2026, 01:01 AM UTC
Duration
—
Detected by Pingoru
Apr 11, 2026, 01:01 AM UTC

Affected components

Web Dashboard/APIProxy Server

Update timeline

  1. investigating Apr 10, 2026, 11:45 PM UTC

    Status: Investigating We are investigating an increase failure rate and slow dashboard Affected components Web Dashboard/API (Partial outage) Proxy Server (Partial outage)

  2. identified Apr 11, 2026, 12:44 AM UTC

    Status: Identified We've identified the issue and deployed a fix Affected components Web Dashboard/API (Degraded performance) Proxy Server (Degraded performance)

  3. monitoring Apr 11, 2026, 12:51 AM UTC

    Status: Monitoring We've implemented the fix and we are monitoring Affected components Web Dashboard/API (Operational) Proxy Server (Operational)

  4. resolved Apr 11, 2026, 01:01 AM UTC

    Status: Resolved proxy server and dashboard fully operational Affected components Web Dashboard/API (Operational) Proxy Server (Operational)