Webshare incident

increased proxy error rate

Minor Resolved View vendor source →

Webshare experienced a minor incident on April 10, 2026 affecting Web Dashboard/API and Proxy Server, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 10, 2026, 09:12 PM UTC
Resolved
Apr 10, 2026, 09:12 PM UTC
Duration
—
Detected by Pingoru
Apr 10, 2026, 09:12 PM UTC

Affected components

Web Dashboard/APIProxy Server

Update timeline

  1. investigating Apr 10, 2026, 08:35 PM UTC

    Status: Investigating We've identified an increased proxy error rate and we are identifying the root cause Affected components Web Dashboard/API (Degraded performance) Proxy Server (Degraded performance)

  2. identified Apr 10, 2026, 08:56 PM UTC

    Status: Identified We've identified the issue and implemented a fix Affected components Web Dashboard/API (Degraded performance) Proxy Server (Degraded performance)

  3. monitoring Apr 10, 2026, 08:56 PM UTC

    Status: Monitoring We are monitoring the system. Affected components Web Dashboard/API (Operational) Proxy Server (Operational)

  4. resolved Apr 10, 2026, 09:12 PM UTC

    Status: Resolved Proxy server and dashboard fully operational Affected components Proxy Server (Operational) Web Dashboard/API (Operational)