Webshare experienced a minor incident on October 21, 2026 affecting Proxy Server, lasting 2h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 21, 2026, 12:40 PM UTC
Status: Investigating We're observing an increased amount of proxy errors.
- monitoring Oct 21, 2026, 12:46 PM UTC
Status: Monitoring We have identified the cause of the issue and deployed a fix. We are monitoring to confirm that service is fully restored.
- investigating Oct 21, 2026, 01:01 PM UTC
Status: Investigating We're investigating persistent proxy errors related to the original incident. Affected components Proxy Server (Partial outage)
- monitoring Oct 21, 2026, 01:26 PM UTC
Status: Monitoring The secondary source of errors was identified and fixed. We're monitoring for errors. Affected components Proxy Server (Operational)
- resolved Oct 21, 2026, 02:45 PM UTC
Status: Resolved All systems are operational. Affected components Proxy Server (Operational)