Webshare incident

Proxy and API performance degraded

Minor Resolved View vendor source →

Webshare experienced a minor incident on February 25, 2026 affecting Web Dashboard/API and Proxy Server, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 25, 2026, 11:00 AM UTC
Resolved
Feb 25, 2026, 11:00 AM UTC
Duration
Detected by Pingoru
Feb 25, 2026, 11:00 AM UTC

Affected components

Web Dashboard/APIProxy Server

Update timeline

  1. investigating Feb 25, 2026, 09:30 AM UTC

    Status: Investigating We're investigating degraded API and proxy performance. Affected components Proxy Server (Degraded performance) Web Dashboard/API (Degraded performance)

  2. identified Feb 25, 2026, 09:41 AM UTC

    Status: Identified We've paused updates to proxy lists while we implement a fix. Proxies are back to normal operation. Affected components Web Dashboard/API (Degraded performance) Proxy Server (Operational)

  3. monitoring Feb 25, 2026, 10:06 AM UTC

    Status: Monitoring All systems are operational. We're actively monitoring for further issues. Affected components Proxy Server (Operational) Web Dashboard/API (Operational)

  4. resolved Feb 25, 2026, 11:00 AM UTC

    Status: Resolved Issues resolved. Affected components Web Dashboard/API (Operational) Proxy Server (Operational)