Webshare incident

increased error error rate for proxy requests

Minor Resolved View vendor source →

Webshare experienced a minor incident on April 10, 2026 affecting Web Dashboard/API and Proxy Server, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 10, 2026, 05:40 PM UTC
Resolved
Apr 10, 2026, 05:40 PM UTC
Duration
—
Detected by Pingoru
Apr 10, 2026, 05:40 PM UTC

Affected components

Web Dashboard/APIProxy Server

Update timeline

  1. investigating Apr 10, 2026, 04:48 PM UTC

    Status: Investigating We are experiencing issues with some of hour datacenters that affect the proxy usage and dashboard Affected components Web Dashboard/API (Degraded performance) Proxy Server (Degraded performance)

  2. identified Apr 10, 2026, 05:22 PM UTC

    Status: Identified We've identified the issue and implemented a fix Affected components Web Dashboard/API (Operational) Proxy Server (Operational)

  3. monitoring Apr 10, 2026, 05:25 PM UTC

    Status: Monitoring We are monitoring the system, proxy server and dashboard are operational. Affected components Web Dashboard/API (Operational) Proxy Server (Operational)

  4. resolved Apr 10, 2026, 05:40 PM UTC

    Status: Resolved Platform is completely operational Affected components Web Dashboard/API (Operational) Proxy Server (Operational)