Webshare is currently experiencing a major incident affecting Web Dashboard/API and Proxy Server, which began 2h ago. The vendor's full update timeline is below.
Affected components
Update timeline
- investigating Jun 03, 2026, 04:46 PM UTC
Status: Investigating We're observing high proxy error rate. Affected components Proxy Server (Degraded performance) Web Dashboard/API (Degraded performance)
- identified Jun 03, 2026, 05:37 PM UTC
Status: Identified We've identified the root cause and we're working on recovering our services. Affected components Web Dashboard/API (Degraded performance) Proxy Server (Degraded performance)
- monitoring Jun 03, 2026, 05:42 PM UTC
Status: Monitoring All system metrics are back to normal. Affected components Web Dashboard/API (Operational) Proxy Server (Operational)
- investigating Jun 03, 2026, 06:21 PM UTC
Status: Investigating Proxy error rate is low, but users are reporting issues logging into dashboard.webshare.io. Affected components Web Dashboard/API (Degraded performance) Proxy Server (Operational)
- investigating Jun 03, 2026, 06:24 PM UTC
Status: Investigating We're observing increased proxy error rate. Affected components Proxy Server (Degraded performance) Web Dashboard/API (Degraded performance)