WebEx incident

Webex Services: Users may notice degraded experience with Meetings, Webex Contact Center and Webex Calling

Minor Resolved View vendor source →

WebEx experienced a minor incident on April 28, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2026, 05:11 AM UTC
Resolved
Apr 28, 2026, 05:11 AM UTC
Duration
—
Detected by Pingoru
Apr 28, 2026, 05:11 AM UTC

Update timeline

  1. monitoring Apr 28, 2026, 03:55 AM UTC

    Component Status: Commercial / Webex Contact Center - EMEA - major_outage Commercial / Webex Calling - EMEA - major_outage Commercial / Webex Meetings - EMEA - major_outage Regions: EMEA investigating - Engineering is investigating an issue that is causing agents in the EU region to experience failures when attempting to respond to Webex Contact Center calls via WebRTC Clients routed through Webex Calling. Additionally, Webex Meeting users will also experience meeting join failures. We are working towards service restoration and apologize for any inconvenience this may cause. Apr 28, 03:55 UTC