WebEx incident

Webex Dedicated Instance: Users may experience phone registration failures

Minor Resolved View vendor source →

WebEx experienced a minor incident on August 21, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 21, 2026, 10:26 PM UTC
Resolved
Aug 21, 2026, 10:26 PM UTC
Duration
—
Detected by Pingoru
Aug 21, 2026, 10:26 PM UTC

Update timeline

  1. monitoring Aug 21, 2026, 04:58 PM UTC

    Component Status: Commercial / Dedicated Instance/UCM Cloud - N. America (West) - degraded_performance Commercial / Dedicated Instance/UCM Cloud - N. America (East) - degraded_performance Regions: N. America (West), N. America (East) investigating - Engineering is investigating an issue where some users may experience phone registration failures in the US region. We will provide the next update in one hour or sooner if new information becomes available. We appreciate your patience while we address this issue and apologize for any inconvenience this may cause. Aug 21, 16:58 UTC