WebEx incident

Webex Contact Center: Campaign call failures for users in EU regions

Minor Resolved View vendor source →

WebEx experienced a minor incident on August 21, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 21, 2026, 09:46 AM UTC
Resolved
Aug 21, 2026, 09:46 AM UTC
Duration
—
Detected by Pingoru
Aug 21, 2026, 09:46 AM UTC

Update timeline

  1. monitoring Aug 21, 2026, 09:21 AM UTC

    Component Status: Commercial / Webex Contact Center - EMEA - degraded_performance Regions: EMEA investigating - Engineering is investigating an issue impacting Webex Contact Center users utilising campaign calls in EU region. Webex Contact Center users may experience failures utilising campaign calls. We are working to restore the service as soon as possible and apologize for any inconvenience this may cause. Aug 21, 09:21 UTC