WebEx experienced a minor incident on August 21, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Aug 21, 2026, 07:48 AM UTC
Component Status: Commercial / Webex Control Hub - EMEA - degraded_performance Commercial / Webex Meetings - EMEA - degraded_performance Regions: EMEA investigating - Engineering is investigating an issue impacting multiple services in EU region. Some users may have experienced intermittent video call join failures, in meeting services like roster , calendar and mute/unmute functionalities and issues with IVR services between 06:38 - 07:11 UTC. Issue has been resurfaced impacting multiple services and is still being investigated. We are working to restore the service as soon as possible and will provide the next update in 30 minutes or sooner if new information becomes available apologize for any inconvenience this may cause. Aug 21, 07:48 UTC