WebEx incident

Webex Control Hub: Administrators may be unable to view recorded calls

Minor Resolved View vendor source →

WebEx experienced a minor incident on July 20, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 20, 2026, 06:08 PM UTC
Resolved
Jul 20, 2026, 06:08 PM UTC
Duration
—
Detected by Pingoru
Jul 20, 2026, 06:08 PM UTC

Update timeline

  1. monitoring Jul 20, 2026, 03:44 PM UTC

    Component Status: Government / Webex Control Hub - N. America (West) - degraded_performance Government / Webex Control Hub - N. America (East) - degraded_performance Regions: N. America (West), N. America (East) investigating - Engineering is investigating an issue preventing some administrators from viewing recorded calls through Webex Control Hub. We will provide the next update in one hour or sooner if new information becomes available. We are working to restore services as quickly as possible and apologize for any inconvenience this may cause. Jul 20, 15:46 UTC