WebEx incident

Webex Control Hub: Some users are experiencing login failures

Minor Resolved View vendor source →

WebEx experienced a minor incident on July 8, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 08, 2026, 04:44 PM UTC
Resolved
Jul 08, 2026, 04:44 PM UTC
Duration
Detected by Pingoru
Jul 08, 2026, 04:44 PM UTC

Update timeline

  1. monitoring Jul 08, 2026, 03:42 PM UTC

    Component Status: Commercial / Webex Control Hub - N. America (West) - major_outage Commercial / Webex Control Hub - N. America (East) - major_outage Regions: N. America (West), N. America (East) investigating - Engineering is investigating an issue preventing some administrators from accessing Webex Control Hub. Affected users are encountering login failures when attempting to access Webex Control Hub and the HelpDesk portal. We will provide the next update in one hour or sooner if new information becomes available. We are working to restore services as quickly as possible and apologize for the inconvenience this may cause. Jul 8, 15:40 UTC