WebEx incident

Webex Dedicated Instance: Customers are unable to access the DI CUCM User Interface through cross-launch in Webex Control Hub

Minor Resolved View vendor source →

WebEx experienced a minor incident on June 4, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 04, 2026, 08:56 PM UTC
Resolved
Jun 04, 2026, 08:56 PM UTC
Duration
Detected by Pingoru
Jun 04, 2026, 08:56 PM UTC

Update timeline

  1. monitoring Jun 04, 2026, 04:22 PM UTC

    Component Status: Commercial / Dedicated Instance/UCM Cloud - N. America (West) - degraded_performance Commercial / Dedicated Instance/UCM Cloud - ANZ - degraded_performance Commercial / Dedicated Instance/UCM Cloud - N. America (East) - degraded_performance Regions: N. America (West), N. America (East), ANZ investigating - Engineering is investigating an issue where Webex Dedicated Instance customers are unable to access the DI CUCM user interface through cross-launch in Control Hub. The issue affects customers in the US and ANZ regions. We appreciate your patience while we address this service incident. Jun 4, 16:22 UTC