WebEx incident
Webex Contact Center Enterprise: Reports of service degradation in the WxCCE environment
WebEx experienced a minor incident on May 30, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring May 30, 2026, 01:35 AM UTC
Component Status: Commercial / Webex Contact Center Enterprise - N. America (West) - major_outage Commercial / Webex Contact Center Enterprise - N. America (East) - major_outage Regions: N. America (West), N. America (East) investigating - Engineering is investigating reports of service degradation in the Webex Contact Center Enterprise environment. We are currently conducting a comprehensive impact assessment and will provide an update as new information becomes available. We are working to restore the service and apologize for any inconvenience this may cause. May 30, 01:35 UTC