WebEx incident

Webex Calling: Users are unable to access Voicemail for Webex Calling Professional Workspaces

Minor Resolved View vendor source →

WebEx experienced a minor incident on September 2, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 02, 2026, 04:01 PM UTC
Resolved
Sep 02, 2026, 04:01 PM UTC
Duration
—
Detected by Pingoru
Sep 02, 2026, 04:01 PM UTC

Update timeline

  1. monitoring Sep 02, 2026, 02:12 PM UTC

    Component Status: Commercial / Webex Calling - South America - major_outage Commercial / Webex Calling - Canada - major_outage Commercial / Webex Calling - N. America (West) - major_outage Commercial / Webex Calling - EMEA - major_outage Commercial / Webex Calling - ANZ - major_outage Commercial / Webex Calling - N. America (East) - major_outage Commercial / Webex Calling - APAC - major_outage Regions: N. America (West), N. America (East), South America, Canada, EMEA, APAC, ANZ investigating - Engineering is investigating an issue that is impacting access to voicemail for Webex Calling Workspaces. Users attempting to access voicemails for Webex Calling Professional Workspaces are experiencing failures. The workspace extensions are inadvertently rejected at the voice portal, preventing access across multiple locations. We will provide the next update in 30 minutes or sooner if new information becomes available. We appreciate your patience while we address this issue and apologize for any inconvenience this may cause. Sep 2, 14:12 UTC