Webdox CLM experienced a minor incident on July 18, 2025 affecting Webdox CLMS FrontEnd and Webdox CLMS Backend and 1 more component, lasting 2h 57m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 18, 2025, 03:46 PM UTC
We are currently investigating this issue.
- identified Jul 18, 2025, 06:00 PM UTC
Our external Cloud Provider Service Google is currently experiencing elevated latency and error rates for several Cloud services in some region. See More Details : https://status.cloud.google.com/incidents/8cY8jdUpEGGbsSMSQk7J
- monitoring Jul 18, 2025, 06:04 PM UTC
The Cloud infrastructure provider (GCP) has identified and resolved the cause of the incident. Services have been restored in most regions. We Continue Monitoring and evaluate services performance and response that may impact in our operations in CLM Platform.
- resolved Jul 18, 2025, 06:44 PM UTC
This incident has been resolved.