Webdox CLM incident

API - Performance Degradation

Webdox CLM is currently experiencing a minor incident affecting Webdox CLMS Backend and Webdox CLMS API and 1 more component, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 24, 2026, 01:10 PM UTC
Resolved
Ongoing
Duration
● 2h 17m
Detected by Pingoru
Jun 24, 2026, 01:10 PM UTC

Affected components

Webdox CLMS BackendWebdox CLMS APIWebdox CLMS Brain

Update timeline

  1. investigating Jun 24, 2026, 01:10 PM UTC

    We are currently experiencing issues with our API that may be causing errors for some customers. Our team is actively investigating. We will provide updates as soon as we have more information.

  2. identified Jun 24, 2026, 01:49 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 24, 2026, 02:42 PM UTC

    A fix has been implemented and we are monitoring the results.