Webdox CLM incident

API - Performance Degradation

Minor Resolved View vendor source →

Webdox CLM experienced a minor incident on June 24, 2026 affecting Webdox CLMS Backend and Webdox CLMS API and 1 more component, lasting 8h. The incident has been resolved; the full update timeline is below.

Started
Jun 24, 2026, 01:10 PM UTC
Resolved
Jun 24, 2026, 09:10 PM UTC
Duration
8h
Detected by Pingoru
Jun 24, 2026, 01:10 PM UTC

Affected components

Webdox CLMS BackendWebdox CLMS APIWebdox CLMS Brain

Update timeline

  1. investigating Jun 24, 2026, 01:10 PM UTC

    We are currently experiencing issues with our API that may be causing errors for some customers. Our team is actively investigating. We will provide updates as soon as we have more information.

  2. identified Jun 24, 2026, 01:49 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 24, 2026, 02:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jun 24, 2026, 04:53 PM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Jun 24, 2026, 08:08 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Jun 24, 2026, 09:10 PM UTC

    This incident has been resolved.