Webdox CLM incident

Signature - Performance Degradation

Minor Resolved View vendor source →

Webdox CLM experienced a minor incident on May 13, 2026 affecting Webdox CLMS Signature, lasting 4h 6m. The incident has been resolved; the full update timeline is below.

Started
May 13, 2026, 05:12 PM UTC
Resolved
May 13, 2026, 09:19 PM UTC
Duration
4h 6m
Detected by Pingoru
May 13, 2026, 05:12 PM UTC

Affected components

Webdox CLMS Signature

Update timeline

  1. investigating May 13, 2026, 05:12 PM UTC

    We are currently experiencing service intermittency. Our engineering team is actively working on the situation to restore normal operations

  2. investigating May 13, 2026, 06:38 PM UTC

    We are continuing to investigate this issue.

  3. identified May 13, 2026, 07:55 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring May 13, 2026, 08:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring May 13, 2026, 08:06 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved May 13, 2026, 09:19 PM UTC

    This incident has been resolved.