Webdox CLM incident

Email notification issue

Minor Resolved View vendor source →

Webdox CLM experienced a minor incident on October 31, 2025 affecting Mailgun SMTP, lasting 15m. The incident has been resolved; the full update timeline is below.

Started
Oct 31, 2025, 01:34 AM UTC
Resolved
Oct 31, 2025, 01:49 AM UTC
Duration
15m
Detected by Pingoru
Oct 31, 2025, 01:34 AM UTC

Affected components

Mailgun SMTP

Update timeline

  1. investigating Oct 31, 2025, 01:34 AM UTC

    We are experiencing some intermittency with our email provider and are currently working to resolve the problem.

  2. identified Oct 31, 2025, 01:40 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 31, 2025, 01:44 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 31, 2025, 01:49 AM UTC

    This incident has been resolved.