Wave Outage History
Wave is up right nowPingoru has recorded 51 incidents for Wave: 30 in the last 12 months and 5 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 5 | 35 of 720 (5%) |
| May 2026 | 4 | 94 of 744 (13%) |
| June 2026 | 3 | 13 of 720 (2%) |
| July 2026 | 1 | 1 of 744 (0%) |
| August 2026 | 1 | 3 of 744 (0%) |
| September 2026 | 1 | 1 of 720 (0%) |
| October 2026 | 3 | 2 of 744 (0%) |
| November 2026 | 0 | 0 of 57 (0%) |
Incidents, newest first
Minor October 13, 2026 Incorrect Payout Date Display 1h 47m Payments
Started Oct 13, 2026, 03:27 PM UTC· resolved Oct 13, 2026, 05:14 PM UTC
- monitoring Oct 13, 2026, 03:27 PM UTC
We've identified an in-app error on the Sales & Payments > Payments page for some Wave Payments users. Users may see an incorrect estimated deposit date of Monday October 12th. This date did not properly factor in the bank holiday that took place yesterday. Payouts are processing as expected, and will still arrive in our standard business day timelines which exclude weekends and bank holidays. We apologize for the unclear experience.
- resolved Oct 13, 2026, 05:14 PM UTC
We've identified an in-app error on the Sales & Payments > Payments page for some Wave Payments users. Users may see an incorrect estimated deposit date of Monday October 12th. This date did not properly factor in the bank holiday that took place yesterday. Payouts are processing as expected, and will still arrive in our standard business day timelines which exclude weekends and bank holidays. We have released a fix that will avoid the issue in future instances, but some payments may still show an incorrect October 12th payout date. We apologize for the unclear experience.
Notice October 5, 2026 Error page when trying to access Wave 1h 1m Web Application, Accounting, Invoicing, Payments and 3 more
Started Oct 05, 2026, 04:13 PM UTC· resolved Oct 05, 2026, 05:15 PM UTC
- investigating Oct 05, 2026, 04:13 PM UTC
We are currently investigating this issue.
- investigating Oct 05, 2026, 04:15 PM UTC
We are continuing to investigate this issue.
- identified Oct 05, 2026, 04:56 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 05, 2026, 05:10 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 05, 2026, 05:15 PM UTC
This incident has been resolved.
Notice October 1, 2026 Latency across Wave 24m Web Application, Accounting, Invoicing, Payments and 3 more
Started Oct 01, 2026, 03:28 PM UTC· resolved Oct 01, 2026, 03:53 PM UTC
- investigating Oct 01, 2026, 03:28 PM UTC
We are currently investigating an issue that is causing some latency across several pages of Wave. User access may be impacted, and we will share more information when it is available.
- monitoring Oct 01, 2026, 03:42 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 01, 2026, 03:53 PM UTC
This incident has been resolved.
Critical September 22, 2026 Investigating reports of login errors 40m Web Application, Accounting, Invoicing, Payments and 3 more
Started Sep 22, 2026, 06:49 AM UTC· resolved Sep 22, 2026, 07:30 AM UTC
- investigating Sep 22, 2026, 06:49 AM UTC
We are investigating reports that customers are unable to access Wave. Further updates to follow.
- monitoring Sep 22, 2026, 07:22 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 22, 2026, 07:30 AM UTC
This incident has been resolved.
Minor August 8, 2026 Investigating reports of delayed or failed receipt scan uploads 2h 34m Receipts Processing
Started Aug 08, 2026, 01:35 AM UTC· resolved Aug 08, 2026, 04:09 AM UTC
- investigating Aug 08, 2026, 01:35 AM UTC
We are investigating reports of delays or failures occurring with receipt scan uploads. Further updates to follow.
- monitoring Aug 08, 2026, 01:54 AM UTC
Wave is currently impacted by an incident occurring with one of our 3rd party partners. Receipt scan uploads will result in a failure at this time. Further updates will be posted as new information becomes available.
- monitoring Aug 08, 2026, 01:55 AM UTC
We are continuing to monitor for any further issues.
- monitoring Aug 08, 2026, 02:32 AM UTC
Wave is currently impacted by an incident occurring with one of our 3rd party partners. Receipt scan uploads will result in a failure at this time. We are continuing to monitor the issue.
- monitoring Aug 08, 2026, 03:10 AM UTC
Wave is currently impacted by an incident occurring with one of our 3rd party partners. Receipt scan uploads may still be affected. We are continuing to monitor the issue.
- resolved Aug 08, 2026, 04:09 AM UTC
This incident has been resolved. Receipts may take a few minutes to fully upload. If you attempted a receipt upload between 7:13 PM and 11:08 PM on Friday, August 7, 2026, please re-upload your receipt.
Minor July 29, 2026 Investigating reports of business logos not appearing on invoice or estimate emails and exported PDF's 37m Invoicing
Started Jul 29, 2026, 07:43 PM UTC· resolved Jul 29, 2026, 08:20 PM UTC
- investigating Jul 29, 2026, 07:43 PM UTC
We are investigating reports that emailed invoices and estimates are not including the business logo on the attached PDF. The business logo is also not included on invoices or emails that are exported as PDF's. Further updates to follow.
- identified Jul 29, 2026, 08:06 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jul 29, 2026, 08:20 PM UTC
This incident has been resolved.
Major June 23, 2026 Timesheet Saving Errors - Payroll 2h 23m Payroll
Started Jun 23, 2026, 04:57 PM UTC· resolved Jun 23, 2026, 07:20 PM UTC
- investigating Jun 23, 2026, 04:57 PM UTC
We are investigating an issue that is blocking some users from saving their timesheets for payroll. Users are encouraged to troubleshoot their browsers to see if this resolves the issue. We will share updates as they become available.
- monitoring Jun 23, 2026, 06:59 PM UTC
A fix has been implemented for the timesheets issue, and we are monitoring.
- resolved Jun 23, 2026, 07:20 PM UTC
The issue has been resolved. We apologize for the interruption.
Minor June 18, 2026 Wave Payroll Impacted by 3rd party incident 9h 47m Payroll
Started Jun 18, 2026, 03:17 PM UTC· resolved Jun 19, 2026, 01:05 AM UTC
- monitoring Jun 18, 2026, 03:17 PM UTC
Wave is currently impacted by an payroll incident occurring with one of our 3rd party partners. Some employees of Wave Payroll businesses may experience delayed payments today. Our 3rd party partner expects these payments to still land today, though arriving later than expected. Further updates will be posted as new information becomes available.
- monitoring Jun 18, 2026, 06:42 PM UTC
Wave is monitoring the payroll incident that occurred with one of our 3rd party partners. Some employees of Wave Payroll businesses may experience delayed payments today. All impacted delayed payments will still land today.
- resolved Jun 19, 2026, 01:05 AM UTC
As it turns out, some impacted payroll deposits will be delayed past June 18th. We have reached out to those impacted employers directly. Beyond those impacted, the incident has been resolved between our 3rd party partner and their banking partner.
Minor June 1, 2026 Investigating reports of login errors 44m Web Application, Accounting, Invoicing, Payments and 1 more
Started Jun 01, 2026, 10:46 PM UTC· resolved Jun 01, 2026, 11:31 PM UTC
- identified Jun 01, 2026, 10:46 PM UTC
We are investigating reports that customers are unable to access Wave. Further updates to follow.
- resolved Jun 01, 2026, 11:31 PM UTC
We have resolved the issues that were affecting the sign in page.
Minor May 22, 2026 Payout delay for some U.S. Payments customers 3d 20h Payments
Started May 22, 2026, 07:46 PM UTC· resolved May 26, 2026, 03:49 PM UTC
- monitoring May 22, 2026, 07:46 PM UTC
We have identified an issue that led to a delay in payout delivery for some U.S. Wave Payments customers. The issue has been resolved, and we will reach out to impacted customers with further details.
- resolved May 26, 2026, 03:49 PM UTC
We have reached out to the impacted customers, and the issue is resolved.
Critical May 8, 2026 Page Loading Errors Across Wave 47m Web Application, Accounting, Invoicing, Payments and 3 more
Started May 08, 2026, 02:43 PM UTC· resolved May 08, 2026, 03:30 PM UTC
- investigating May 08, 2026, 02:43 PM UTC
We are investigating an issue that is causing login and page errors for some users across the Wave platform. We will share updates when they become available.
- resolved May 08, 2026, 03:30 PM UTC
The issue has been resolved. We apologize for the interruption to your Wave experience today.
Major May 8, 2026 Increased Errors across Wave 17m Web Application
Started May 08, 2026, 03:23 AM UTC· resolved May 08, 2026, 03:41 AM UTC
- investigating May 08, 2026, 03:23 AM UTC
We are currently investigating an increase in errors across Wave. Some users may experience difficulty accessing certain pages or their Wave account altogether.
- resolved May 08, 2026, 03:41 AM UTC
The issue has been resolved. We apologize for the interruption today.
Major May 5, 2026 Login Errors For Some Users 1h 17m Web Application
Started May 05, 2026, 09:18 PM UTC· resolved May 05, 2026, 10:36 PM UTC
- investigating May 05, 2026, 09:18 PM UTC
We are currently investigating an issue that is preventing a subset of users from logging into their Wave accounts properly. We will share more information as it becomes available.
- resolved May 05, 2026, 10:36 PM UTC
The issue has been resolved. We apologize for the interruption today.
Major April 29, 2026 Delays in Recurring Invoice generation and Automatic Charges 4h 15m Invoicing, Payments
Started Apr 29, 2026, 05:32 PM UTC· resolved Apr 29, 2026, 09:47 PM UTC
- investigating Apr 29, 2026, 05:32 PM UTC
We have identified and are investigating an issue causing scheduled recurring invoices to not be generated. Automatic recurring charges that happen through those recurring invoices are also impacted due to this. Creating and sending individual invoices, as well as payments against individual invoices are not affected at this time. We thank you for your patience and we will share updates on next steps as they become available.
- monitoring Apr 29, 2026, 07:35 PM UTC
We have identified and resolved an issue that was causing delays in recurring invoices being generated and automatic payments being charged. Delayed recurring invoices have now been generated and any automatic payments associated with those recurring invoices applied to the saved payment methods.
- resolved Apr 29, 2026, 09:47 PM UTC
We have identified and resolved an issue that was causing delays in recurring invoices being generated and automatic payments being charged. Delayed recurring invoices have now been generated and any automatic payments associated with those recurring invoices applied to the saved payment methods.
Minor April 20, 2026 Increased Errors on Invoicing Features 1h 14m Invoicing
Started Apr 20, 2026, 05:16 PM UTC· resolved Apr 20, 2026, 06:31 PM UTC
- investigating Apr 20, 2026, 05:16 PM UTC
We are currently investigating an issue leading to increased errors on invoicing-related pages in Wave, for some Wave users and/or their clients.
- resolved Apr 20, 2026, 06:31 PM UTC
This incident has been resolved. Thank you for your patience and we apologize for the interruption today.
Minor April 14, 2026 Loading issues during Credit Card Payment Processing via Wave generated Invoices and Payment Links 36m Payments
Started Apr 14, 2026, 08:25 PM UTC· resolved Apr 14, 2026, 09:01 PM UTC
- identified Apr 14, 2026, 08:25 PM UTC
Some clients of Wave Payment users are unable to input their Credit Card details for Payment processing through Wave generated Invoices and Payment Links. We are looking into this.
- monitoring Apr 14, 2026, 08:36 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 14, 2026, 09:01 PM UTC
This incident has been resolved.
Major April 13, 2026 Wave Mobile SSO Login Errors 1d 1h Mobile Application
Started Apr 13, 2026, 06:20 PM UTC· resolved Apr 14, 2026, 08:06 PM UTC
- investigating Apr 13, 2026, 06:20 PM UTC
We are investigating reports that users are unable to sign in to Wave through their mobile app. While we investigate, users can still access Wave through our web application. You can access the web application through a desktop browser or your mobile browser through https://my.waveapps.com/login/
- identified Apr 14, 2026, 01:35 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 14, 2026, 07:44 PM UTC
We have released a new version of the Wave mobile app (version 4.15.0) that resolves the sign in issues through SSO. In order to install the latest update; 1. Go to the App Store / Google Play on your phone 2. Update to the latest version of the Wave app (4.15.0) 3. Launch the app 4. Close the app -iPhone users can follow this article https://support.apple.com/en-ca/109359 -Android users can follow this article https://support.google.com/android/answer/9079646?hl=en#zippy=%2Cclose-apps 5. Re-launch the app
- resolved Apr 14, 2026, 08:06 PM UTC
We have released a new version of the Wave mobile app (version 4.15.0) that resolves the sign in issues through SSO. In order to install the latest update; 1. Go to the App Store / Google Play on your phone 2. Update to the latest version of the Wave app (4.15.0) 3. Launch the app 4. Close the app -iPhone users can follow this article https://support.apple.com/en-ca/109359 -Android users can follow this article https://support.google.com/android/answer/9079646?hl=en#zippy=%2Cclose-apps 5. Re-launch the app
Minor April 9, 2026 Wave Impacted by 3rd party incident 3h 16m Payroll
Started Apr 09, 2026, 01:51 PM UTC· resolved Apr 09, 2026, 05:07 PM UTC
- monitoring Apr 09, 2026, 01:51 PM UTC
Wave is currently impacted by an incident occurring with our Payroll partner. Payroll users might find that taking Payroll related actions is delayed or some pages are not loading. Our partner has released a fix and we are monitoring. Further updates will be posted as new information becomes available.
- monitoring Apr 09, 2026, 05:06 PM UTC
We are continuing to monitor for any further issues.
- resolved Apr 09, 2026, 05:07 PM UTC
Issue is now resolved. We thank you for your patience.
Major March 20, 2026 Wave Impacted by Google Play billing incident 4h 39m Mobile Application
Started Mar 20, 2026, 04:26 PM UTC· resolved Mar 20, 2026, 09:05 PM UTC
- monitoring Mar 20, 2026, 04:26 PM UTC
Wave is currently impacted by an incident occurring with one of our 3rd party partners. Google Play billing is experiencing an issue, impacting existing Wave customers on Android from upgrading to Pro or Receipts Plans via mobile. New Wave customers on Android are also blocked from completing sign-up via mobile. Web application access and sign-up is not impacted. Further updates will be posted as new information becomes available.
- resolved Mar 20, 2026, 09:05 PM UTC
This incident has been resolved on the Google Play side, and Android billing should now work as expected.
Minor March 12, 2026 Investigating reports of invoices and estimate emails not sending to recipients 28m Invoicing
Started Mar 12, 2026, 05:23 PM UTC· resolved Mar 12, 2026, 05:51 PM UTC
- investigating Mar 12, 2026, 05:23 PM UTC
We are investigating reports that invoices and estimate emails are not sending to recipients. Further updates to follow.
- resolved Mar 12, 2026, 05:51 PM UTC
Issues with invoice and estimate emails not being sent to recipients has been resolved. We apologize for the inconvenience during this time.
Minor March 3, 2026 Investigating reports of invoice payment errors 2h 33m Payments
Started Mar 03, 2026, 10:13 PM UTC· resolved Mar 04, 2026, 12:47 AM UTC
- investigating Mar 03, 2026, 10:13 PM UTC
We are currently investigating reports that errors are preventing customers from making invoice payments through Wave Payments. Further updates to follow.
- monitoring Mar 03, 2026, 10:29 PM UTC
The issue has been identified, and Wave is being impacted by a Cloudflare maintenance. We're currently monitoring and implementing a fix. Thanks for your patience.
- resolved Mar 04, 2026, 12:47 AM UTC
This incident has been resolved.
Minor March 3, 2026 Wave Impacted by U.S. Federal Reserve incident 23h 43m Payments, Payroll
Started Mar 03, 2026, 04:22 PM UTC· resolved Mar 04, 2026, 04:06 PM UTC
- monitoring Mar 03, 2026, 04:22 PM UTC
Overnight on Monday, March 2, 2026, the U.S. Federal Reserve reported delays processing ACH payments, which may cause some deposits (for both payroll and payments processing) to appear later than usual today, Tuesday, March 3, for our U.S. users. As of 7:30am ET, all payments have been sent to receiving banks and will post as each bank completes processing.
- resolved Mar 04, 2026, 04:06 PM UTC
The U.S. Federal Reserve processing delay has been resolved. As a reminder, deposits (for both payroll and payments) that were scheduled for Tuesday March 3rd still arrived on the same day, although later than usual.
Minor February 10, 2026 Wave Impacted by Cloudflare incident 7m Web Application
Started Feb 10, 2026, 10:07 PM UTC· resolved Feb 10, 2026, 10:15 PM UTC
- monitoring Feb 10, 2026, 10:07 PM UTC
Wave is currently impacted by an incident occurring with one of our 3rd party partners, Cloudflare. Some users may have difficulty logging in or accessing certain pages in Wave. A refresh of the browser may help in the meantime. Further updates to follow.
- resolved Feb 10, 2026, 10:15 PM UTC
The issue we were experiencing with our 3rd party partner has now resolved. Thank you for your patience.
Minor January 30, 2026 1099-NEC Form Dollar Amounts 28d 5h Payroll
Started Jan 30, 2026, 03:27 PM UTC· resolved Feb 27, 2026, 09:04 PM UTC
- investigating Jan 30, 2026, 03:27 PM UTC
We are currently investigating a reported issue regarding the dollar amounts on 2025 1099-NEC forms for some Wave Payroll customers.
- investigating Jan 30, 2026, 07:52 PM UTC
We are continuing to investigate the reported issue regarding the dollar amounts on 2025 1099-NEC forms for some Wave Payroll customers. Thank you for your ongoing patience.
- identified Jan 30, 2026, 11:04 PM UTC
We have identified an issue leading to overstated dollar amounts on some 2025 1099-NEC forms. Forms have been filed timely in light of the January 31st filing deadline, and Wave is actively working through corrections where needed.
- identified Feb 17, 2026, 09:04 PM UTC
We’ve identified an issue leading to incorrect dollar amounts on some 2025 1099-NEC forms. All original forms were filed by the January 31 deadline, and Wave is actively working through corrections where needed.
- resolved Feb 27, 2026, 09:04 PM UTC
Wave had previously identified some 2025 1099-NEC forms with incorrect dollar amounts. All original forms were filed by the January 31 deadline, and Wave has now generated and filed corrections for the impacted 1099-NEC forms. Amended forms are available in Wave accounts.
Minor January 28, 2026 Receipts not processing 3m Receipts Processing
Started Jan 28, 2026, 04:58 PM UTC· resolved Jan 28, 2026, 05:02 PM UTC
- investigating Jan 28, 2026, 04:58 PM UTC
We are currently investigating the receipts feature not processing uploads. We apologize for the inconvenience and will provide updates as they become available.
- resolved Jan 28, 2026, 05:02 PM UTC
This incident has been resolved now. The receipts that were stuck in processing have now been successfully processed.