Wave incident
Investigating reports of delayed or failed receipt scan uploads
Wave experienced a minor incident on August 8, 2026 affecting Receipts Processing, lasting 2h 34m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 08, 2026, 01:35 AM UTC
We are investigating reports of delays or failures occurring with receipt scan uploads. Further updates to follow.
- monitoring Aug 08, 2026, 01:54 AM UTC
Wave is currently impacted by an incident occurring with one of our 3rd party partners. Receipt scan uploads will result in a failure at this time. Further updates will be posted as new information becomes available.
- monitoring Aug 08, 2026, 01:55 AM UTC
We are continuing to monitor for any further issues.
- monitoring Aug 08, 2026, 02:32 AM UTC
Wave is currently impacted by an incident occurring with one of our 3rd party partners. Receipt scan uploads will result in a failure at this time. We are continuing to monitor the issue.
- monitoring Aug 08, 2026, 03:10 AM UTC
Wave is currently impacted by an incident occurring with one of our 3rd party partners. Receipt scan uploads may still be affected. We are continuing to monitor the issue.
- resolved Aug 08, 2026, 04:09 AM UTC
This incident has been resolved. Receipts may take a few minutes to fully upload. If you attempted a receipt upload between 7:13 PM and 11:08 PM on Friday, August 7, 2026, please re-upload your receipt.