Wave experienced a minor incident on October 13, 2026 affecting Payments, lasting 1h 47m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Oct 13, 2026, 03:27 PM UTC
We've identified an in-app error on the Sales & Payments > Payments page for some Wave Payments users. Users may see an incorrect estimated deposit date of Monday October 12th. This date did not properly factor in the bank holiday that took place yesterday. Payouts are processing as expected, and will still arrive in our standard business day timelines which exclude weekends and bank holidays. We apologize for the unclear experience.
- resolved Oct 13, 2026, 05:14 PM UTC
We've identified an in-app error on the Sales & Payments > Payments page for some Wave Payments users. Users may see an incorrect estimated deposit date of Monday October 12th. This date did not properly factor in the bank holiday that took place yesterday. Payouts are processing as expected, and will still arrive in our standard business day timelines which exclude weekends and bank holidays. We have released a fix that will avoid the issue in future instances, but some payments may still show an incorrect October 12th payout date. We apologize for the unclear experience.