Wave incident

Investigating reports of business logos not appearing on invoice or estimate emails and exported PDF's

Minor Resolved View vendor source →

Wave experienced a minor incident on July 29, 2026 affecting Invoicing, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Jul 29, 2026, 07:43 PM UTC
Resolved
Jul 29, 2026, 08:20 PM UTC
Duration
37m
Detected by Pingoru
Jul 29, 2026, 07:43 PM UTC

Affected components

Invoicing

Update timeline

  1. investigating Jul 29, 2026, 07:43 PM UTC

    We are investigating reports that emailed invoices and estimates are not including the business logo on the attached PDF. The business logo is also not included on invoices or emails that are exported as PDF's. Further updates to follow.

  2. identified Jul 29, 2026, 08:06 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jul 29, 2026, 08:20 PM UTC

    This incident has been resolved.